:root{--navy:#0e2233;--gold:#FFD426;--gold-ink:#8a6a00;--ink:#1b2b3a;--muted:#5a6b7a;--bg:#f7f8fa;--white:#fff;--line:#e3e8ee}
*{margin:0;padding:0;box-sizing:border-box}
html{scroll-behavior:smooth}
body{font-family:'Segoe UI',system-ui,-apple-system,Arial,sans-serif;color:var(--ink);background:var(--white);line-height:1.65}
a{color:var(--navy);text-decoration:none}
img{max-width:100%}
.container{max-width:1100px;margin:0 auto;padding:0 20px}

/* Header / nav */
header{background:var(--navy);position:sticky;top:0;z-index:50}
.nav{display:flex;align-items:center;justify-content:space-between;padding:14px 0;flex-wrap:wrap;gap:10px}
.logo{color:#fff;font-size:1.4rem;font-weight:700;letter-spacing:-.4px;display:flex;align-items:center;gap:10px}
.logo .logo-mark{background:var(--gold);color:var(--navy);font-weight:800;border-radius:10px;padding:5px 12px 7px;font-size:1.25rem;letter-spacing:-.5px;line-height:1;display:inline-block}
.nav ul{display:flex;gap:20px;list-style:none;flex-wrap:wrap;align-items:center}
.nav a{color:#e8edf2;font-size:.95rem}
.nav a:hover{color:var(--gold)}
.cta-btn{background:var(--gold);color:var(--navy)!important;padding:9px 18px;border-radius:6px;font-weight:700}
.cta-btn:hover{filter:brightness(.95)}
.nav-phone{font-variant-numeric:tabular-nums;font-weight:600;white-space:nowrap;color:var(--gold)!important}
.nav-phone:hover{filter:brightness(1.08)}
.hero-emergency{margin:14px 0 0;font-size:.92rem;color:#cdd8e2;max-width:36em}
.hero-emergency a{color:var(--gold);font-weight:600}
.home-hero .hero-emergency{color:#9fb2c1}

/* Hero */
.hero{background:linear-gradient(135deg,var(--navy) 0%,#173a52 100%);color:#fff;padding:76px 0;text-align:center}
.hero.pic{background-size:cover;background-position:center;position:relative}
.hero.pic::before{content:"";position:absolute;inset:0;background:linear-gradient(135deg,rgba(14,34,51,.9),rgba(23,58,82,.82))}
.hero.pic .container{position:relative;z-index:2}
.hero h1{font-size:2.4rem;max-width:860px;margin:0 auto 18px;line-height:1.25}
.hero p{max-width:700px;margin:0 auto 28px;color:#cdd8e2;font-size:1.1rem}
.hero .cta-btn{display:inline-block;font-size:1.05rem;padding:13px 30px}
.hero-actions{display:flex;gap:12px;justify-content:center;flex-wrap:wrap}
.btn-ghost{background:transparent;border:1.5px solid rgba(255,255,255,.5);color:#fff!important;padding:12px 26px;border-radius:6px;font-weight:600}
.btn-ghost:hover{border-color:var(--gold);color:var(--gold)!important}
.badges{display:flex;gap:26px;justify-content:center;margin-top:34px;flex-wrap:wrap;color:#cdd8e2;font-size:.9rem}

/* Sections */
section{padding:60px 0}
section.alt{background:var(--bg)}
h2{font-size:1.8rem;color:var(--navy);margin-bottom:14px}
.lead{color:var(--muted);max-width:780px;margin-bottom:34px}
.grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(280px,1fr));gap:22px}
.grid.two{grid-template-columns:repeat(auto-fit,minmax(320px,1fr))}
.card{background:var(--white);border:1px solid var(--line);border-radius:10px;padding:26px}
.card h3{color:var(--navy);margin-bottom:10px;font-size:1.15rem}
.card p{color:var(--muted);font-size:.95rem;margin-bottom:12px}
.card a.more{color:var(--gold-ink);font-weight:700;font-size:.92rem}
.card a.more:hover{text-decoration:underline}
.card img{width:100%;height:170px;object-fit:cover;border-radius:8px;margin-bottom:14px;display:block}
.price{display:inline-block;background:#eef2f6;color:var(--navy);font-weight:700;font-size:.85rem;border-radius:6px;padding:4px 10px;margin-bottom:10px}
.meta{font-size:.8rem;color:var(--gold-ink);font-weight:700;text-transform:uppercase;letter-spacing:.5px;margin-bottom:6px}

/* Pills / areas */
.areas{display:flex;gap:12px;flex-wrap:wrap;margin-top:10px}
.pill{background:#eef2f6;border-radius:20px;padding:7px 16px;font-size:.9rem;color:var(--navy)}
a.pill:hover{background:var(--gold)}

/* Steps */
.steps{counter-reset:s}
.steps .card{position:relative;padding-top:52px}
.steps .card::before{counter-increment:s;content:counter(s);position:absolute;top:16px;left:24px;background:var(--gold);color:var(--navy);width:30px;height:30px;border-radius:50%;display:flex;align-items:center;justify-content:center;font-weight:700}

/* Article */
.breadcrumb{font-size:.85rem;color:var(--muted);padding:18px 0 0}
.breadcrumb a{color:var(--muted)}
article h2{margin-top:34px}
article h3{color:var(--navy);margin:22px 0 10px}
article p,article ul,article ol{margin-bottom:16px;color:#33424f}
article ul,article ol{padding-left:22px}
.figwrap{margin:24px 0}
.figwrap img{width:100%;max-height:420px;object-fit:cover;border-radius:12px;display:block}

/* Symptoms checklist */
.checklist{list-style:none;padding:0!important;display:grid;grid-template-columns:repeat(auto-fit,minmax(280px,1fr));gap:10px}
.checklist li{background:var(--bg);border:1px solid var(--line);border-radius:8px;padding:12px 14px 12px 42px;position:relative;color:var(--ink);font-size:.95rem;margin:0!important}
.checklist li::before{content:"\2713";position:absolute;left:14px;top:12px;color:var(--gold-ink);font-weight:800}

/* Urgency box */
.urgency{background:var(--navy);color:#fff;border-radius:12px;padding:26px 28px;margin:26px 0;display:flex;flex-wrap:wrap;align-items:center;gap:18px;justify-content:space-between}
.urgency h3{color:#fff;margin:0 0 4px}
.urgency p{color:#cdd8e2;margin:0;font-size:.95rem}
.urgency .u-actions{display:flex;gap:10px;flex-wrap:wrap}
.urgency .cta-btn{padding:11px 20px}
.btn-wa{background:#25D366;color:#fff!important;padding:11px 20px;border-radius:6px;font-weight:700;display:inline-flex;align-items:center;gap:8px}

/* Price table */
.ptable{width:100%;border-collapse:collapse;margin:18px 0 8px;font-size:.95rem}
.ptable th,.ptable td{text-align:left;padding:12px 14px;border-bottom:1px solid var(--line)}
.ptable th{background:var(--navy);color:#fff;font-weight:600}
.ptable td:last-child{font-weight:700;color:var(--navy);white-space:nowrap}
.ptable tr:nth-child(even) td{background:var(--bg)}
.pnote{font-size:.82rem;color:var(--muted);margin-top:6px}

/* FAQ */
.faq details{border-bottom:1px solid var(--line);padding:16px 0}
.faq summary{font-weight:600;cursor:pointer;color:var(--navy);list-style:none}
.faq summary::-webkit-details-marker{display:none}
.faq summary::before{content:"+";color:var(--gold-ink);font-weight:800;margin-right:10px}
.faq details[open] summary::before{content:"\2013"}
.faq p{margin-top:10px;color:var(--muted)}

/* CTA band */
.cta-band{background:var(--navy);color:#fff;text-align:center;padding:56px 0}
.cta-band h2{color:#fff}
.cta-band p{color:#cdd8e2;margin-bottom:24px;max-width:640px;margin-left:auto;margin-right:auto}
.cta-band .hero-actions{margin-top:8px}

/* Testimonials */
.tstrip{display:grid;grid-template-columns:repeat(auto-fit,minmax(280px,1fr));gap:22px}
.tcard{background:var(--white);border:1px solid var(--line);border-radius:10px;padding:24px}
.tcard p{color:#33424f;font-style:italic;margin-bottom:12px}
.tcard .who{font-weight:700;color:var(--navy);font-style:normal;font-size:.92rem}
.tcard .who span{display:block;color:var(--muted);font-weight:400;font-size:.85rem}
.stars{color:var(--gold-ink);letter-spacing:2px;margin-bottom:10px}

/* Gallery */
.gallery{display:grid;grid-template-columns:repeat(auto-fit,minmax(240px,1fr));gap:16px}
.gitem{border-radius:10px;overflow:hidden;position:relative;border:1px solid var(--line)}
.gitem img{width:100%;height:200px;object-fit:cover;display:block}
.gitem span{position:absolute;left:0;bottom:0;right:0;background:linear-gradient(transparent,rgba(14,34,51,.85));color:#fff;font-size:.8rem;padding:20px 12px 8px;font-weight:600}

/* B2B */
.b2b{background:linear-gradient(135deg,#12324a,var(--navy));color:#fff}
.b2b h2{color:#fff}
.b2b .lead{color:#cdd8e2}
.b2b .grid .card{background:rgba(255,255,255,.05);border-color:rgba(255,255,255,.12)}
.b2b .card h3{color:#fff}
.b2b .card p{color:#cdd8e2}

/* Forms */
.contact-box{background:var(--bg);border:1px solid var(--line);border-radius:10px;padding:30px;margin-top:20px}
.contact-box p{margin-bottom:12px}
form{display:grid;gap:14px;max-width:560px}
label{font-size:.9rem;font-weight:600;color:var(--navy);margin-bottom:-6px}
input,textarea,select{padding:12px;border:1px solid #cfd8e0;border-radius:6px;font:inherit;width:100%}
input:focus,textarea:focus,select:focus{outline:2px solid var(--gold);border-color:var(--gold)}
button{background:var(--gold);color:var(--navy);border:0;padding:13px;border-radius:6px;font-weight:700;font-size:1rem;cursor:pointer}
button:hover{filter:brightness(.95)}
button[disabled]{opacity:.6;cursor:progress}
.hp{position:absolute!important;left:-9999px!important;width:1px;height:1px;overflow:hidden}
/* PECR opt-out. Needs its own rule because the blanket input{width:100%} above would
   stretch the checkbox across the whole form. Regular weight and normal contrast: an
   opt-out has to be legible, not shouted and not quietly styled to be missed. */
.optout{display:flex;gap:10px;align-items:flex-start;font-weight:400;margin:2px 0 0;line-height:1.45;cursor:pointer}
.optout input{width:auto;flex:0 0 auto;margin-top:3px}
.optout em{display:block;font-style:normal;color:#5b6773;font-size:.85rem;margin-top:3px}
.formmsg{margin:2px 0 0;font-size:.92rem;min-height:1.2em}
.formmsg.ok{color:#137a3f;font-weight:600}
.formmsg.err{color:#c0392b;font-weight:600}

/* Cookie consent banner — navy bar, equal-weight Reject / Accept (ICO parity) */
#fmp-consent{
  position:fixed;left:0;right:0;bottom:0;z-index:80;
  background:var(--navy);color:#e8edf2;
  border-top:3px solid var(--gold);
  box-shadow:0 -10px 40px rgba(14,34,51,.28);
  padding:18px 0 calc(18px + env(safe-area-inset-bottom,0px));
}
.fmp-consent-inner{
  max-width:1100px;margin:0 auto;padding:0 20px;
  display:flex;gap:20px;align-items:center;justify-content:space-between;flex-wrap:wrap;
}
.fmp-consent-copy{flex:1 1 280px;min-width:0}
.fmp-consent-title{margin:0 0 4px;font-size:1rem;font-weight:700;color:#fff}
.fmp-consent-text{margin:0;font-size:.9rem;line-height:1.5;color:#cdd8e2}
#fmp-consent a{color:var(--gold);font-weight:600;text-decoration:underline;text-underline-offset:2px}
#fmp-consent a:hover{color:#fff}
.fmp-consent-actions{
  display:flex;gap:10px;flex:0 0 auto;align-items:stretch;
}
.fmp-consent-btn{
  appearance:none;border-radius:6px;padding:12px 22px;
  font:inherit;font-size:.92rem;font-weight:700;line-height:1.2;
  cursor:pointer;white-space:nowrap;min-width:8.5rem;text-align:center;
  transition:border-color .15s,background .15s,color .15s;
}
.fmp-consent-btn-reject{
  background:transparent;border:1.5px solid rgba(255,255,255,.72);color:#fff;
}
.fmp-consent-btn-reject:hover{border-color:#fff;background:rgba(255,255,255,.08)}
.fmp-consent-btn-accept{
  background:var(--gold);border:1.5px solid var(--gold);color:var(--navy);
}
.fmp-consent-btn-accept:hover{filter:brightness(.96)}
.fmp-consent-btn:focus-visible{outline:2px solid var(--gold);outline-offset:2px}
body.fmp-consent-open{padding-bottom:calc(110px + env(safe-area-inset-bottom,0px))}
@media (max-width:720px){
  .fmp-consent-inner{flex-direction:column;align-items:stretch;gap:14px}
  .fmp-consent-actions{width:100%}
  .fmp-consent-btn{flex:1 1 0;min-width:0}
  body.fmp-consent-open{padding-bottom:calc(170px + env(safe-area-inset-bottom,0px))}
}
.form-privacy{font-size:.88rem;color:#5b6773;line-height:1.45;margin:8px 0 0}
.form-privacy a{font-weight:700}

/* EMERGENCY AND A SCHEDULED WINDOW ARE NOT THE SAME REQUEST (W1, 2026-08-26).
   Relay and Compass both filed it: choosing "Emergency (same-day)" left the
   "Preferred visit date & time window (for scheduled bookings)" picker fully visible and
   enabled, so somebody with a leak could propose next Tuesday and believe that was the
   answer. Done in CSS on the radio's own :checked state rather than in script, so it holds
   with JavaScript disabled and cannot drift out of step with a handler nobody re-reads.
   The picker is HIDDEN, never removed: switching back to Scheduled restores it with whatever
   was typed. The server ignores the fields on an emergency lead regardless (api/lead.js) —
   a hidden input still posts, so the guarantee lives there and this is the visible half. */
[data-emergency-note]{display:none}
form:has(#urgency_emergency:checked) [data-slot-picker]{display:none}
form:has(#urgency_emergency:checked) [data-emergency-note]{display:block}
/* AND THE BOOKING-MODE CHOICE GOES WITH IT (W3, 2026-08-26 — completing W1's fix).
   W1 hid the date/window picker under Emergency but left the booking-mode fieldset alone,
   and its DEFAULT option reads "Propose a slot — suggest a date/time below". So an emergency
   enquiry still offered to propose a slot, pointing at a picker that was no longer on the
   page: the contradictory state the original finding actually named, half-closed. Proposing
   a time is meaningless for same-day work, so the whole choice is withdrawn and the
   emergency note carries the explanation instead. */
form:has(#urgency_emergency:checked) [data-booking-mode]{display:none}

/* Footer */
footer{background:#0a1926;color:#9fb2c1;padding:44px 0 26px;font-size:.9rem}
footer .grid{gap:30px;margin-bottom:26px}
footer h4{color:#fff;margin-bottom:12px}
footer ul{list-style:none}
footer li{margin-bottom:7px}
footer a{color:#9fb2c1}
footer a:hover{color:var(--gold)}
.fine{border-top:1px solid #1c3145;padding-top:18px;text-align:center}
.social{display:flex;gap:10px;margin-top:14px}
.social a{width:38px;height:38px;border-radius:50%;background:#1c3145;display:flex;align-items:center;justify-content:center;transition:background .2s}
.social a:hover{background:var(--gold)}
.social svg{width:18px;height:18px;fill:#fff}

/* Aria chat widget */
#aria-launch{position:fixed;right:20px;bottom:20px;z-index:60;background:var(--gold);color:var(--navy);border:0;border-radius:50px;padding:14px 20px;font-weight:800;box-shadow:0 8px 24px rgba(14,34,51,.28);cursor:pointer;display:flex;align-items:center;gap:9px}
#aria-panel{position:fixed;right:20px;bottom:84px;width:340px;max-width:calc(100vw - 40px);background:#fff;border-radius:16px;box-shadow:0 18px 50px rgba(14,34,51,.32);z-index:61;overflow:hidden;display:none;flex-direction:column;max-height:70vh}
#aria-panel.open{display:flex}
/* position:relative so the close button can sit in the corner; padding-right leaves room
   for it so a long title can never run underneath. */
.aria-head{background:var(--navy);color:#fff;padding:16px 18px;position:relative}
.aria-head strong{display:block;font-size:1.05rem;padding-right:34px}
.aria-head span{font-size:.82rem;color:#cdd8e2}
/* Aria had NO close control at all — the only way out was finding the launcher again.
   44x44 because this is a phone-first surface and it sits in a corner, where taps are
   least accurate. */
.aria-x{position:absolute;top:8px;right:8px;width:44px;height:44px;display:flex;
  align-items:center;justify-content:center;background:transparent;border:0;color:#cdd8e2;
  font-size:1.35rem;line-height:1;cursor:pointer;border-radius:10px;padding:0}
.aria-x:hover{color:#fff;background:rgba(255,255,255,.12)}
.aria-x:focus-visible{outline:2px solid #fff;outline-offset:-2px}
.aria-body{padding:16px;overflow-y:auto;background:var(--bg);flex:1}
.aria-msg{background:#fff;border:1px solid var(--line);border-radius:12px;padding:11px 14px;margin-bottom:10px;font-size:.92rem;color:#33424f}
.aria-msg.me{background:var(--navy);color:#fff;border:0;margin-left:auto;max-width:80%}
.aria-quick{display:flex;flex-wrap:wrap;gap:8px;margin-top:6px}
.aria-quick button{background:#fff;border:1px solid var(--line);color:var(--navy);font-size:.82rem;padding:8px 12px;border-radius:16px;font-weight:600;width:auto}
.aria-foot{display:flex;gap:8px;padding:12px;border-top:1px solid var(--line);background:#fff;align-items:center}
.aria-foot input{flex:1}
.aria-foot button{width:auto;padding:10px 14px}
#aria-attach-btn{background:#fff;border:1px solid var(--line);color:var(--navy);font-weight:700}
.aria-attach{display:flex;gap:8px;flex-wrap:wrap;padding:8px 12px;border-top:1px solid var(--line);background:#fff}
.aria-attach[hidden]{display:none!important}
.aria-thumb{position:relative;width:56px;height:56px;border-radius:8px;overflow:hidden;border:1px solid var(--line)}
.aria-thumb img{width:100%;height:100%;object-fit:cover;display:block}
.aria-thumb button{position:absolute;top:2px;right:2px;width:20px;height:20px;border:0;border-radius:50%;background:rgba(14,34,51,.75);color:#fff;font-size:.85rem;line-height:1;cursor:pointer;padding:0}
.aria-msg-photos{display:flex;gap:6px;flex-wrap:wrap;margin-bottom:6px}
.aria-msg-photos img{width:72px;height:72px;object-fit:cover;border-radius:8px;display:block}

/* Sticky mobile CTA bar */
#mcta{position:fixed;left:0;right:0;bottom:0;z-index:55;display:none;background:var(--navy);border-top:2px solid var(--gold)}
#mcta a{flex:1;text-align:center;color:#fff;padding:12px 4px;font-size:.82rem;font-weight:700;display:flex;flex-direction:column;align-items:center;gap:3px}
#mcta a.q{background:var(--gold);color:var(--navy)}
#mcta a svg{width:18px;height:18px}

@media(max-width:820px){
  #mcta{display:flex}
  body{padding-bottom:60px}
  #aria-launch{bottom:72px}
  #aria-panel{bottom:136px}
}
@media(max-width:640px){
  .hero h1{font-size:1.7rem}
  .nav ul{gap:14px}
  .logo{font-size:1.15rem}
  .logo .logo-mark{font-size:1rem;padding:4px 10px 6px}
  h2{font-size:1.5rem}
  .urgency{flex-direction:column;align-items:flex-start}
}


/* ---- Homepage hero with illustration (scoped so other pages' heroes are unchanged) ---- */
.home-hero .container{display:flex;align-items:center;gap:48px;text-align:left;flex-wrap:wrap;justify-content:center}
.home-hero .hero-copy{flex:1 1 360px;min-width:300px;max-width:600px}
.home-hero .hero-actions{justify-content:flex-start}
.home-hero .badges{justify-content:flex-start}
.home-hero .hero-art{flex:1 1 380px;max-width:560px;min-width:260px}
.home-hero .hero-art svg{width:100%;height:auto;display:block;border-radius:18px;filter:drop-shadow(0 22px 44px rgba(0,0,0,.4))}
@media(max-width:820px){
  .home-hero .container{flex-direction:column;text-align:center}
  .home-hero .hero-actions,.home-hero .badges{justify-content:center}
  .home-hero .hero-art{order:2;max-width:440px;margin-top:6px}
}

/* ============================================================
   MOBILE NAVIGATION (hamburger) — collapses the wrapping nav
   ============================================================ */
.nav-toggle{display:none;flex-direction:column;justify-content:center;gap:5px;width:46px;height:46px;padding:11px;background:transparent;border:0;cursor:pointer;margin-left:auto}
.nav-toggle span{display:block;width:100%;height:2px;background:#fff;border-radius:2px;transition:transform .25s ease,opacity .2s ease}
.nav.open .nav-toggle span:nth-child(1){transform:translateY(7px) rotate(45deg)}
.nav.open .nav-toggle span:nth-child(2){opacity:0}
.nav.open .nav-toggle span:nth-child(3){transform:translateY(-7px) rotate(-45deg)}

@media(max-width:900px){
  .nav{flex-wrap:nowrap;justify-content:space-between}
  .nav-toggle{display:flex}
  .nav ul{
    position:absolute;left:0;right:0;top:100%;
    flex-direction:column;align-items:stretch;gap:0;
    background:var(--navy);
    box-shadow:0 16px 32px rgba(0,0,0,.34);
    border-top:1px solid rgba(255,255,255,.08);
    padding:4px 0 10px;margin:0;
    visibility:hidden;opacity:0;transform:translateY(-8px);
    transition:opacity .25s ease,transform .25s ease,visibility 0s linear .25s;
  }
  .nav.open ul{visibility:visible;opacity:1;transform:none;max-height:80vh;overflow:auto;transition:opacity .25s ease,transform .25s ease}
  .nav ul li{width:100%}
  .nav ul li a{display:block;padding:14px 22px;font-size:1rem}
  .nav ul li a:hover{background:rgba(255,255,255,.06)}
  .nav ul li a.cta-btn{margin:12px 22px 6px;text-align:center;padding:13px;font-size:1rem}
}

/* ============================================================
   ARIA launch as a compact circular FAB on phones
   ============================================================ */
@media(max-width:820px){
  #aria-launch{right:16px;bottom:74px;width:56px;height:56px;padding:0;border-radius:50%;justify-content:center;gap:0;font-size:0}
  #aria-launch span{font-size:1.5rem!important}
  #aria-panel{bottom:140px;right:16px}
}

/* ============================================================
   Mobile spacing polish
   ============================================================ */
@media(max-width:640px){
  section{padding:44px 0}
  .cta-band{padding:44px 0}
  .hero{padding:52px 0}
  .badges{gap:14px 20px;margin-top:26px}
}

/* RESPECT A REDUCED-MOTION PREFERENCE (W3, 2026-08-26).
   This stylesheet carried four transitions — including a .25s transform on the mobile nav
   and a .3s max-height on the FAQ accordions — and no prefers-reduced-motion handling at
   all, while index.html's own inline hero SVG has honoured the preference since it shipped.
   The site had already decided the standard; the shared stylesheet was the one surface not
   following it. Motion is removed rather than shortened: a 0.01ms duration still fires the
   transitionend handlers pages rely on, where `none` can skip them. */
@media (prefers-reduced-motion: reduce) {
  *, *::before, *::after {
    animation-duration: 0.01ms !important;
    animation-iteration-count: 1 !important;
    transition-duration: 0.01ms !important;
    scroll-behavior: auto !important;
  }
}